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Terms & Conditions

This Document is last modified on 1st January, 2018.

1. ACCEPTANCE OF TERMS AND CONDITIONS

All web pages available at robodocbd.com are owned and operated by robodocbd.com and is accessed by you under the Terms and Conditions described below. Please read these terms carefully before using the services. By accessing the site, viewing any content or using any services available on the site (as each is defined below) you are agreeing to be bound by these terms, which together with our Privacy Policy, Return Policy and Shipping Policy, govern our relationship with you in relation to the site. These Terms and Conditions of sale will take precedence over any other conditions appearing in any other document unless a prior, express and written exemption has been established.

2. PRODUCTS

The majority of products offered by Robodocbd to its customers are available in our stock*.

3. ORDERING

The automated order entry system will be considered to constitute the proof of the nature, content and date of the order. Robodocbd confirms its acceptance of the order by sending an e-mail to the address provided by the customer. The sale will only be completed once the order has been confirmed. While it is our practice to confirm orders by e-mail, the receipt of an e-mail order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. Robodocbd reserves the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer or to cancel/refuse any order from a customer with whom a dispute exists over the payment of a previous order or any unavoidable circumstance appears. We also may require verification of information prior to the acceptance and/or shipment of any order.
The buyer is bound by the information he provides when placing an order; if the buyer provides incorrect recipient contact information, the seller cannot be held liable for not being able to deliver the product.

4. Accuracy of Information

We always try our level best to ensure that information on this web site is authentic, accurate, current and complete. In spite of our efforts, the information on this web site may occasionally be incomplete, inaccurate or outdated. We do not make representation as to the completeness, accuracy or correctness of any information on this web site. Sometimes products included on this web site may be unavailable, may look slightly different than the website image, may have different attributes than those listed, or in some rare cases may actually carry a different price and picture than that stated on this web site.
We may make changes in information about price, specification, description and availability without any prior notice.

5. DELIVERY

When an order is placed, we’ll ship to the address designated by the customer as long as that shipping address is in Bangladesh only. It usually takes one business day (9 A.M to 9 P.M) to deliver an order. You've to order before 12.00 A.M to get your product/s on the next day. Suppose, you ordered some equipment on 12th January at 10.00 A.M then you'll get your product on 13th January*. To get the product on 13th January you must confirm or done with any kind of change in your order between 12.00 A.M to 11.59 A.M on 12th January. It also depends on the availability of the product. Delivery might be delayed due to unavoidable circumstances. If the product is broken/damaged while carrying then we are liable for that not our customers. But after delivering the products in good condition, it’s totally your responsibility to handle them.

Instant Delivery:
'Instant delivery' means the order will be delivered within 4 hours from the order placement time. This service is not available all over Bangladesh. It's currently available in some selected zones of Dhaka city. The orders are being processed with urgency and delivered within time in this delivery method. If the order is not delivered in the next 4 hours from your order placing time, then you'll get the delivery absolutely free of delivery charge! The instant delivery option is valid only from 8 A.M to 5 P.M of a day except for the weekend and other holidays. For example: If you order at 4 P.M, you'll get it by 8 P.M. Additionally, you should consider unavoidable circumstances like weather, strike etc. and you (the recipient) must be present at the given address in the selected zone during the time of delivery. In case of unavoidable circumstances, this rule (free delivery charge) will not be maintained.

6. PRICE

The prices shown on the product description do not include shipping cost. The price quoted in the order confirmation is the final price, and includes all taxes and VAT applicable in Bangladesh. This price covers the cost of the products, handling, product packaging and storage

7. PAYMENT

The price charged to the customer is the price quoted on the order confirmation sent to the customer by Robodocbd. Products are payable in full on the day of the order or on the time of delivery. Two payment methods are available now.

8. WARRANTY

We always value our customers the most and try our level best to guarantee the maximum satisfaction. If a particular product has any warranty only then warranty is applicable. In case, if you are not satisfied with our products or there is any problem with it, please inform us as soon as possible by dropping a mail to support@robodocbd.com. If the product is not what you ordered for or the product is broken/damaged while carrying or the product does not match with the description, then you can return that product. We accept returns for any unaffected IC, development board, tool, cable etc. within 3 calendar days from the date of delivery. After such time, all sales are considered as final. 'Unaffected' means the equipment/device was not powered up, programmed, or somehow changed. We cannot accept returns on purchased items that had electrical power applied to them, or programmed, changed, or affected in any way.

9. Prohibited Use

Any commercial or promotional distribution, publishing or exploitation of the web site, or any content, code, data or materials on the web site, is strictly prohibited unless you have received the express prior written permission from authorized personnel of Robodocbd. Other than as expressly allowed herein, you may not download, post, distribute, display, publish, copy, reproduce, transmit, modify, perform, broadcast, transfer, create derivative works from, sell or otherwise exploit any content, data or materials on or available through the web site.

10. Third Party Websites

Occasionally, at our discretion, we may include third-party links or services on our web site. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. Also, Robodocbd is not responsible for or any form of transmission received from any linked website. Any reliance on the contents of a third-party web site is done at your own risk and you assume all responsibilities and consequences resulting from such reliance.

11. Registration

In order to access the full set of our Services you are required to open an account with Robodocbd. You can also purchase products as a guest. If purchasing products as a guest you are required to provide a valid e-mail address in addition to valid billing and shipping information, but your access to all other services will be restricted (this will create a "guest" account that will not contain information other than your e-mail address and order information). To access all the services, you must open an account and set a password. Maintaining the security and confidentiality of your user account and password are your responsibility. Additional registration information you provide is optional except where explicitly designated. Deliberately providing false registration information may constitute a breach of the Terms, which may result in immediate termination of your Robodocbd account.

12. Revision to the Terms

These terms of service may be revised at any time and from time to time by updating this posting. You should visit this page from time to time to review the then current terms of service because they are binding on you. Certain provisions of these terms and conditions may be superseded by legal notices or terms located on particular pages of the web site.

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